We offer several delivery options to get your wall panels and mouldings to you quickly and safely. All orders are dispatched from Birmingham and delivered across the UK.
Free Standard Delivery
- ✓ Email and text updates
- ✓ Covers 95% of UK
- ✓ Delivery date changes possible
- ✓ Kerbside delivery
Super Fast Delivery
- ✓ Order by 2pm for fastest service
- ✓ All finish options available
- ✓ Delivery date changes possible
- ✓ Full tracking included
Fast Delivery
- ✓ Good middle-ground option
- ✓ Available across most areas
- ✓ Date changes possible
How Working Days Are Calculated
The day you place your order does not count as a working day. Weekends and bank holidays are also excluded.
2pm is the cut-off time for Super Fast Delivery orders
How We Deliver
We use a combination of our own fleet and trusted courier partners to ensure reliable delivery across the UK.
Careful Handling
Wall panels require careful transport. Our delivery partners understand how to handle large panel deliveries safely.
Tracking Updates
You'll receive email and SMS updates so you know when to expect your delivery.
UK-Wide Coverage
We deliver to virtually any address in the UK. Some remote areas may require third party couriers.
Kerbside Delivery
All deliveries are kerbside. Drivers are unable to bring goods inside your property.
Preparing for Delivery
Package Size
Wall panels can be up to 2.6 metres long. Some orders may be heavy - we recommend two people for larger deliveries.
Vehicle Access
Delivery vehicles need adequate access. Please tell us about narrow lanes, low bridges, weight restrictions, or delivery time restrictions.
Safe Place
If you won't be home, let us know a safe place to leave your order. It should be secure, dry, and off the street.
Kerbside Only
All deliveries are kerbside. Drivers cannot bring goods inside your property or navigate stairs.
On the Day of Delivery
Need to Make Changes?
If something comes up - need to delay your order, avoid a certain day, or have access concerns - let us know and we'll do our best to help.
Checking Your Delivery
- Check parcels while the driver is present if possible
- Look for any signs of damage before they leave
- Confirm you've received everything you ordered
- Report any issues to us within 24 hours
Important: Please don't schedule tradespeople until your goods have physically arrived. While delays are rare, we cannot be held responsible for any costs or impacts if delivery is delayed.
Delivery Methods
Our Fleet & Partners
Most orders delivered by our own vehicles or trusted courier partners.
- Delivery window: 7am - 6pm
- Tracking updates via email and SMS
- Kerbside delivery only
Third Party Courier
For areas outside our normal routes, we use courier partners.
- Delivery window: 8am - 6pm
- Tracking available
- May arrive on larger vehicles
Royal Mail (Samples)
Sample orders sent via Royal Mail for quick delivery.
- From £1.99 for up to 4 samples
- We aim to dispatch same day
- 1-3 working days
Collection from Birmingham
Available within 5 working days.
Please wait for our ready-for-collection email before visiting
Delivery Coverage
Our free standard delivery option covers 95% of the UK. Unfortunately, the other 5% require us to use a third party courier or charge an extra fee.
If you need delivery outside of our serviced areas (Channel Islands, Highlands, Islands), please contact us for a delivery quote.
Delivery FAQ
Can I choose a specific delivery date or time?
We allocate delivery dates based on routes, so we can't guarantee specific dates or times. However, we can accommodate requests to delay your order or avoid certain days - just let us know.
Can the driver bring items into my house?
No, all deliveries are kerbside only. Drivers will deliver to the front of your property but cannot bring items inside or navigate stairs.
Does ordering on the weekend count as a working day?
No. Weekends and bank holidays are not included in our working day calculations. An order placed on Saturday or Sunday will begin processing on Monday.
Do you deliver to Scotland and the Highlands?
We deliver to most of Scotland. Some Highland, Island, and remote areas may have a delivery surcharge or use a third party courier. Use the postcode checker above or contact us for details.
What if I'm not home?
You can specify a safe place for us to leave your order. Let us know during checkout or contact us before delivery. If no safe place is specified and you're not home, we may not be able to leave the goods.
What if my order arrives damaged?
Check your parcels while the driver is present if possible. If you find damage, report it to us within 24 hours with photos. See our return policy for full details.
All deliveries are subject to our Terms and Conditions. See our Return Policy for information on returns.